Planning Delivery Services Ltd Privacy Policy
Introduction
Planning Delivery Services Ltd is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
Who We Are
Planning Delivery Services Ltd operates the website https://planningdelivery.co.uk/ and provides planning and arboricultural consultancy services to local authorities, contractors, and homeowners.
If you have any questions about this Privacy Policy or how your data is handled, please contact us via our contact page.
Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Email address
- Telephone number
- Organisation name (where applicable)
- Project or enquiry details
This information is typically provided when:
- Submitting a contact form
- Sending an email
- Requesting information about our services
Website Usage Information and Analytics
We use Google Analytics to help us understand how visitors use our website and to improve website performance and user experience.
Google Analytics may collect information including:
- Pages visited
- Time spent on pages
- Device type and browser
- General geographic location (country or region)
- How users arrive at the website
This information is collected in aggregated and anonymised form and is used to improve website performance and usability.
Google Analytics may use cookies to collect this information. You can manage cookies through your browser settings or via the website cookie banner, where applicable.
For more information on how Google processes data, please visit Google’s Privacy Policy.
How Google uses information from sites that use its services: https://policies.google.com/technologies/partner-sites
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide information about our services
- Communicate regarding potential projects
- Improve website functionality and performance
- Maintain website security
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Legitimate interest, where you contact us regarding services
- Consent, where required for cookies or analytics
- Contractual necessity, where services are agreed
How We Store Your Information
Your information is stored securely and only retained for as long as necessary to:
- Respond to enquiries
- Provide services
- Meet legal or regulatory requirements
We take appropriate technical and organisational measures to protect your data.
Sharing Your Information
We do not share your personal data with third parties unless:
- Required by law
- Necessary to provide services
- Required for website hosting or analytics services
Any third-party providers are required to maintain appropriate data protection standards.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve website functionality and provide information about how visitors use the site.
Cookies We Use
Essential Cookies
These cookies are necessary for the website to function correctly. They include:
- Security cookies
- Form functionality cookies
- Basic site operation cookies
These cookies do not require consent.
Analytics Cookies
We may use analytics tools such as Google Analytics to understand how visitors use the website.
These cookies may collect:
- Pages visited
- Time spent on the website
- General location
- Device and browser type
This information is anonymous and used to improve website performance.
Third Party Cookies
Some third party services embedded on the website may set cookies, including:
- Analytics providers
- Embedded content
- External links or integrations
These providers have their own privacy policies governing their use of cookies.
Managing Cookies
You can control and manage cookies through your browser settings. In addition, this website uses CookieYes to provide a cookie consent banner, allowing you to accept, reject, or manage cookie preferences at any time.
You can update your cookie preferences by using the cookie settings option available on this website.
Your Rights
Under UK data protection legislation, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
To exercise any of these rights, please contact us using the details on our website.
Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please get in touch with us via the contact page provided on this website.